Tech Accessories

GIGABYTE to Replace or Refund Exploding Power Supplies

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GIGABYTE has began the method of exchanging and refunding customers for his or her latest manufacturing situation of energy provide items exploding. In truth, there’s a video of GP-P750GM exploding through the recording.

Gigabyte Offering Exchange & Refund Program To Customers Who Bought Their Exploding Power Supplies

Previously, GIGABYTE proceeded to situation a voluntary recall for each the GP-P750GM and GP-P850GM energy provides. Due to a safety breach at GIGABYTE Headquarters, they had been unable to maneuver ahead with the RMA till just lately. Now, RMAs are being issued for the 2 energy provide fashions by way of GIGABYTE for customers seeking to change or obtain a refund for his or her product.

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A. Eligible merchandise and serial quantity (SN) ranges

  • Power Supply Model GP-P750GM: N20243G001301 through SN20453G025430
  • Power Supply Model GP-P850GM: N20343G031011 through SN20513G022635

B. If bought from Authorized GIGABYTE reseller:

  1. Contact your home of buy.
  2. Exchange or refunds are dealt with by way of your vendor/reseller.
  3. Vendor/reseller will validate product buy, AND product SN vary.
  4. Customers should return product to reseller earlier than an alternate or refund is issued.

C. If bought from Authorized resellers that aren’t processing exchanges or refunds straight:

  1. Exchanges or refunds are dealt with by GIGABYTE .
  2. Fill out this way and the GIGABYTE staff will probably be in contact shortly.
  3. GIGABYTE will validate buy, AND product SN vary.
  4. GIGABYTE will situation RMA#, and the product (with all equipment) should be acquired by GIGABYTE earlier than a alternative/refund is processed. No cross-shipping.
  5. Replacement items won’t be issued till the RMA has been processed by the regional GIGABYTE RMA staff.

D. If bought from non-authorized sellers (i.e. Ebay, Amazon market, personal sale, and so on.):

  1. Replacement solely, NO refunds allowed.
  2. Fill out this way and the GIGABYTE staff will probably be in contact shortly.
  3. GIGABYTE will validate buy, AND product SN vary.
  4. GIGABYTE will situation RMA#, and the product (with all equipment) should be acquired by
  5. GIGABYTE earlier than a alternative is distributed. No cross-shipping.

You can head over to this hyperlink to assert your alternate or refund.

Gigabyte’s PSUs caught exploding on cam. (Image Source: GamersNexus)

There is a stipulation to the method. Not each GP-P750GM or GP-P850GM will probably be thought of eligible for this system. Only sure serial numbers for each fashions will probably be accepted as a part of the RMA. Those serial numbers equivalent to the fashions are as follows:

For GP-P750GM fashions:

  • serial numbers between SN20243G001301 and SN20453G025430

For GP-P850GM fashions:

  • serial numbers between SN20343G031011 and SN20513G022635

As with any RMA, proof of buy, comparable to an bill of the acquisition, is insisted to have the ability to course of any claims. If a buyer bought from a certified GIGABYTE vendor, they can both ask for a refund or obtain a alternative product. But, if a client was to buy from a non-authorized vendor, say off of the Amazon market, Craigslist, or eBay—the place different prospects can promote their pre-bought merchandise and promote them for equal or adjusted values—will solely be capable to obtain a alternative.

If the retail web site or outlet doesn’t take part in GIGABYTE’s alternate program, prospects can contact GIGABYTE on their claims portal on their web site. You can even e-mail Gigabyte on the supplied e-mail ([email protected]) when you’ve got any questions or issues involving the method.





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